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Frequently Asked Questions

What's the construction of the Softub?

The Softub is made of a soft, squeezable polypropylene foam, and covered with LeatherTex, a marine-grade vinyl.

How is the water heated?

The hot tub water is heated using a patented heat recovery system, which uses waste heat from the motor to heat the water.

Is it easy to install a Softub hot tub?

Yes! Installing your Softub does not require special construction, trained crews, or equipment. Typically, a Softub can be set up by one person in about 15 minutes.

Where are the electrical components located in a Softub?

All working components (thermostat, controls, pump, etc) are located in the HydroMate. The separate Softub HydroMate was specifically designed so that it could be serviced on site – or easily transported to your nearest dealer

What is the warranty on the Softub hot tub?

The Softub hot tub features a 5-year limited warranty.

Is it easy to get in and out of the Softub?

Yes! The wall of the Softub was designed for sitting. To get in, simply sit on the edge and swing your feet over and into the water. The flat bottom eliminates hidden obstacles and is cushioned for your comfort and safety.

How much does a Softub hot tub weigh?

What type of surface is needed for placement of a Softub?

Any moderately level surface which can support 125 lbs per square foot is fine for a Softub hot tub. Wood decking, tile, brick, or similar surfaces are acceptable. Select a convenient site which will not be affected by active bathers and water splashes.

Is a Softub good for those requiring home hydrotherapy?

The Softub design is perfect for those seeking home hydrotherapy! The 1.5 HP pump provides powerful jet action, while the soft spacious interior allows freedom of movement for specific positioning needs.

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